AI Workflow Architecture
Mapping how work moves through your organisation, deciding where AI genuinely helps and where it does not, and designing the handovers between people and systems so the result is maintainable.
architect5 is the consulting practice of Thomas Rettenbacher. I work directly with client teams to design AI-supported workflows, put Google Workspace operations on a solid footing, and build the custom agents that make both of those hold up in daily use.
Three areas of work that usually arrive together — a workflow problem rarely stays inside one system.
Mapping how work moves through your organisation, deciding where AI genuinely helps and where it does not, and designing the handovers between people and systems so the result is maintainable.
Domains, identity, mail routing, shared drives, groups and permissions — set up deliberately, documented, and operated so that day-to-day administration stops being guesswork.
Agents and assistants built for one team's specific work, with explicit scope, review points and reasoning you can inspect — not a generic tool your people have to work around.
Every engagement starts with the work you already do. I spend the first phase understanding the real process — including the parts that live in inboxes, spreadsheets and people's heads — before proposing anything. What follows is designed for your context, handed over with documentation, and built so your team can keep running it.
Engagements are deliberately small in number. That keeps the attention on a handful of clients at a time and makes it possible to stay involved long enough for the design to prove itself.
The best first step is a short description of the workflow that is costing you the most time. Send that over and you'll get a straight answer on whether it's something I can help with.